Request a Pickup
Scheduling Time Requirements
ATTENTION: IF YOUR PICKUP IS FOR TODAY, ORDERS MUST BE SUBMITTED BEFORE 9AM LATEST, NO EXCEPTIONS. We will try to accommodate pickup requests submitted after 10am.
There is a $5.00 (per visit) concierge door-to-door fee for laundry pickups and deliveries where there is no elevator access and you request pickup and delivery at your apt/condo door. It is customary that laundry bags are placed in a designated area for pickup and deliveries. If you wish to have your bag picked up or delivered to your apt/condo door, then fees are applied for this service.
Please note: We DO NOT process laundry or dry cleaning orders that had exposure to bed bugs, lice or other contaminations.
If a scheduling conflict occurs, a representative will contact you shortly after your online submission.
Service Scheduling Days
Normal (3 Day) Service Days:
- Monday and Thursday
- Tuesday and Friday
- Wednesday (pickup) and Monday (delivery)
2 Day Service Days: (Pickup and Delivery)
- Monday and Wednesday
- Tuesday and Thursday
- Wednesday and Friday
- Thursday and Monday
- Friday and Tuesday